Privacy policy

1. Introduction

1.1We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Credit

2.1This document was created using a template from SEQ Legal (http://www.seqlegal.com)

3. Collecting Personal Information

3.1We may collect, store and use the following kinds of personal information:

• information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
• information that you provide to us when registering with our website (including your email address);
• information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address);
• information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
• information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and
• any other personal information that you choose to send to us.

3.2Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy. By disclosing such information to us, you confirm authorisation for the use of this information has been obtained prior to its submission.

4. Using Personal Information

4.1Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2We may use your personal information to:

• administer our website and business;
• personalise our website for you;
• enable your use of the services available on our website;
• supply to you services purchased through our website;
• send statements, invoices and payment reminders to you, and collect payments from you;
• send you non-marketing commercial communications;
• send you email notifications that you have specifically requested;
• send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• send you marketing communications relating to our business or our partner businesses which we think may be of interest to you, by post, email or similar technology, where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications);
• provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
• deal with enquiries and complaints made by or about you relating to our website;
• keep our website secure and prevent fraud;
• verify compliance with the terms and conditions governing the use of our website;

4.3If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
4.4We will not, without your express consent, and with the explicit exception of our partner businesses, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

5. Disclosing Personal Information

5.1We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
5.2We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
5.3We may disclose your personal information:

• to the extent that we are required to do so by law;
• in connection with any ongoing or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.4Except as provided in this policy, we will not provide your personal information to third parties.

6. International Data Transfers

6.1Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
6.2Information that we collect is not transferred to any country which does not have data protection laws equivalent to those in force in the European Economic Area.
6.3Personal information that you submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
6.4You expressly agree to the transfers of personal information described in this Section 6.

7. Retaining Personal Information

7.1This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
7.2Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

• to the extent that we are required to do so by law;
• if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

8. Security Of Personal Information

8.1We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
8.2We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
8.3All electronic financial transactions entered into through our website will be protected by encryption technology.
8.4You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

9. Ammendments

9.1We may update this policy from time to time by publishing a new version on our website.
9.2You should check this page occasionally to ensure you are happy with any changes to this policy.
9.3We will notify you of changes to this policy by email.

10. Your Rights

10.1You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

• the payment of a fee (currently fixed at GBP 10); and
• the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

10.2We may withhold personal information that you request to the extent permitted by law.
10.3You may instruct us at any time not to process your personal information for marketing purposes.
10.4In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

11. Third Party Websites

11.1Our website includes hyperlinks to, and details of, third party websites.
11.2We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating Information

12.1Please let us know if the personal information that we hold about you needs to be corrected or updated.

13. Cookies

13.1Our site uses cookies for analytics purposes.
13.2The cookies we use on our website are as follows:

• _ga, _gat for use with Google Analytics Services
• cookieconsent_dismissed to hide the cookie banner once the terms have been acknowledged.

14. Our Details

14.1This website is owned and operated by Asitec Ltd
14.2We are registered in England and Wales under registration number 09405533, and our registered office is at 2 Eastern Avenue, Ashford, Kent, England. TN23 1LR.
14.3Our principal place of business is at 2 Eastern Avenue, Ashford, Kent, England. TN23 1LR.
14.4You can contact us by writing to the business address given above, by using our website contact form, by email to enquiries@asitec.co.uk or by telephone on 0800 043 4431.